A situation that arises when the individual components of a system fail to work together to achieve maximum synergy This can result from:
• the failure of one or more elements to produce their own outputs to a sufficient standard;
• poor communication of objectives at a strategic level, so that there is no shared understanding of those objectives;
• poor communication across component boundaries, either through ineffective use of the available tools or through deliberate control and manipulation of information;
• the development of subcultures that do not share the overall objectives of the organization. Most organizations recognize that individual members have a range of personal needs that may not be entirely compatible with the organization's aims. Desired outputs are necessarily a compromise between personal needs and the ideals of an organization. See also goal divergence

Big dictionary of business and management. 2014.

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